Terms & Conditions

Welcome to Metanoz! These Terms and Conditions ("Terms") govern your access to and use of the services, products, and features provided by Metanoz ("Company," "we," "our," or "us") through our website and any other associated services. By accessing or using our services, you agree to be bound by these Terms. Please read them carefully before using our platform. If you do not agree with these Terms, you must discontinue using our services.


1. Definitions

1.1 Service: Refers to the website builder tools, features, hosting services, and any associated products provided by Metanoz.

1.2 User: Refers to individuals, businesses, or organizations that access or use our services.

1.3 Content: Refers to any data, text, images, videos, or other materials uploaded, published, or created using the Metanoz platform.


2. Eligibility

2.1 You must be at least 18 years old to use our services. By using our platform, you confirm that you are legally capable of entering into binding agreements.

2.2 If you are using our services on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these Terms.


3. User Responsibilities

3.1 Account Creation: To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

3.2 Accurate Information: You agree to provide accurate, current, and complete information when creating an account or using our services.

3.3 Compliance with Laws: You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations.

3.4 Prohibited Activities:

  • Uploading harmful, illegal, or inappropriate content.
  • Attempting to disrupt the security or functionality of our platform.
  • Misusing our services to send spam, phishing, or other fraudulent communications.

4. Services and Features

4.1 Website Builder Tools: Metanoz provides a drag-and-drop website builder, customizable templates, domain management, hosting services, and other features to help you build and maintain a website.

4.2 Hosting and Domains: All websites created using Metanoz will be hosted on our servers unless otherwise agreed. Custom domain integration is available, subject to additional fees.

4.3 Third-Party Integrations: Our platform may include third-party tools or integrations. Metanoz is not responsible for the performance or content of third-party services.

4.4 Support Services: We provide customer support via email and phone. While we strive to resolve issues promptly, we do not guarantee specific response times.


5. Payment and Fees

5.1 Pricing: Our services are offered on a subscription or one-time payment basis. The applicable fees will be displayed at the time of purchase.

5.2 Payment Terms: Payments must be made in advance. Subscriptions will automatically renew unless canceled before the renewal date.

5.3 Refunds: Refunds are subject to our Refund Policy. Certain services or products may not be eligible for refunds.

5.4 Taxes: You are responsible for any applicable taxes related to your use of our services.


6. Intellectual Property

6.1 Ownership: All content, tools, and features provided by Metanoz, including the software, design, and trademarks, are the intellectual property of Metanoz.

6.2 License: You are granted a limited, non-exclusive, non-transferable license to use our services for the purpose of building and managing a website.

6.3 User Content: You retain ownership of any content you upload to our platform. However, by using our services, you grant Metanoz a worldwide, royalty-free license to use, store, and display your content for the purpose of providing the services.


7. Termination

7.1 Termination by User: You may cancel your account or subscription at any time by contacting us.

7.2 Termination by Metanoz: We reserve the right to suspend or terminate your account if you violate these Terms or engage in prohibited activities.

7.3 Effect of Termination: Upon termination, your access to our services will be revoked, and any data associated with your account may be deleted.


8. Limitation of Liability

Metanoz shall not be held liable for:

  • Any direct, indirect, incidental, or consequential damages resulting from your use of our services.
  • Loss of data, revenue, or profits arising from interruptions in service or technical issues.

9. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind. We do not guarantee that our services will be error-free, uninterrupted, or meet your specific needs.


10. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.


11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page, and it is your responsibility to review the Terms periodically. Continued use of our services after changes are made constitutes acceptance of the revised Terms.


12. Governing Law

These Terms are governed by the laws of Bangladesh. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts in Bangladesh.


13. Contact Information

If you have any questions or concerns about these Terms, please contact us:


14. Miscellaneous

14.1 Force Majeure: We are not responsible for any delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, or government actions.

14.2 Entire Agreement: These Terms constitute the entire agreement between you and Metanoz regarding the use of our services.

14.3 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.