Privacy Policy

Metanoz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://metanoz.com/, including any related services, sales, marketing, or events (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree with the terms of this policy, please do not use our website.


1. Information We Collect

We may collect both personal and non-personal information to provide you with a better user experience.

1.1 Personal Information

Personal information is information that identifies you as an individual. We may collect the following:

  • Name, email address, and phone number.
  • Business name, industry, and location.
  • Payment details when making purchases.
  • Information you voluntarily provide, such as when contacting support or filling out forms.

1.2 Non-Personal Information

Non-personal information does not identify you as an individual. We may collect the following:

  • Browser type and version.
  • Operating system and device information.
  • IP address and geographic location.
  • Usage data such as pages visited, time spent on pages, and website navigation.

2. How We Use Your Information

We use the information we collect in the following ways:

  • To Provide Services: Process orders, manage accounts, and deliver website-related services.
  • To Communicate: Respond to inquiries, provide customer support, and send updates about our services.
  • To Improve User Experience: Analyze website usage, troubleshoot issues, and improve our website's features.
  • For Marketing: Send promotional materials, special offers, and newsletters (with your consent).
  • To Ensure Security: Prevent unauthorized access, fraud, and other malicious activities.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

  • With Service Providers: Third-party vendors who assist us in providing services, such as payment processors or hosting providers.
  • For Legal Compliance: If required by law or to protect our rights, property, or safety.
  • With Your Consent: When you explicitly agree to share your information with a third party.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Recognize you when you visit our website.
  • Analyze website traffic and user behavior.
  • Deliver targeted advertisements.

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.


5. Data Security

We implement appropriate technical and organizational measures to safeguard your information. This includes:

  • Secure Socket Layer (SSL) encryption.
  • Regular vulnerability assessments.
  • Limiting access to personal data to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.


6. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access and Portability: Request access to your personal data and receive a copy in a portable format.
  • Rectification: Request corrections to inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Objection: Object to processing based on legitimate interests or direct marketing.
  • Withdraw Consent: Withdraw consent for data processing at any time.

To exercise these rights, please contact us using the details below.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any personal information.


8. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect information from them. If we learn that we have collected information from a child under 13, we will delete it promptly.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Support Call: +8801788608555
Website: https://metanoz.com/