Refund Policy

Last updated: June 2026

At Metanoz, we want you to be completely satisfied with our services. Please read our refund policy carefully.

Eligibility for Refund

We offer a 7-day refund window on new subscription purchases. If you are not satisfied with our service within 7 days of your initial purchase, you may request a full refund.

Non-Refundable Items

• Subscription renewal payments
• Domain name purchases and transfers
• Custom design or development services
• Accounts that have violated our Terms of Service

How to Request a Refund

To request a refund, contact our support team at support@metanoz.com with your account email and the reason for your request. We will respond within 2 business days.

Refund Processing

Once approved, refunds are credited back to your original payment method within 7-10 business days, depending on your bank or payment provider.